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- November 12, 2015

Some Round Rock 911 Callers Are Being Put On Hold

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KXAN — “What was the total value?”

It’s not an emergency call, but 911 dispatcher Kimberly Rendon answers the question anyway. She says it’s just part of the job.

“The citizens are calling because it’s their worst day,” says Kimberly, who’s been a dispatcher with Round Rock PD for eight years.

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